About HillPark Hotel

Who We Are

Hillpark Hotel, formerly High Point Hotel, is a four-star hotel that was established in 2002. It is one of the hotels owned by the Bawan Limited. It is conveniently located in the peaceful surroundings of Nairobi’s Upper Hill area on Lower Hill Road. It is only a 10 minute drive from the airport and a 5 minute drive to the City Centre. In addition, the hotel is located 10 minutes from a fabulous 18-hole golf course located in the city. Hillpark Hotel has several components which include the Hillpark Restaurant and Bar, 80 hotel suites and rooms, High Point Apartments, Conference facilities and the Hillpark Health and Fitness Center.

Our Vision

To be the world’s choice for a four-star contemporary hotel with seven-star service

Our Mission

Dedication and commitment to continuous improvement of all our products/services with the aim of making our customers feel at home. This commitment to making our clients’ visits the most amazing and relaxing hotel is achievable through our understanding of the client’s requirements.

Our Approach

Our guiding principle is commitment to ensuring 100% customer satisfaction driven by the ability to understand and cater for our clients’ needs and requirements with a deep understanding of the dynamic market trends, people and environment.

Our Capability

• Excellent hotel rooms. The hotel has 80 hotel rooms that can cater for both small and big groups and meet our clients’ diverse needs.
• Conference rooms. The hotel has 6 state-of-the-art conference rooms of different capacities for large or small groups as well as an executive boardroom.
• Hillpark Health & Fitness Center. The fully fledged health and Fitness Center is equipped with the latest equipment and highly qualified instructors and various services and facilities are offered including steam and sauna, swimming training, massage and aromatherapy services among many others.
• Competent and qualified staff. Our workforce has grown from 35 in 2003 to a workforce of 85, which is still growing in response to the business growth. Excellent customer care is our core aim.
• Four-star quality facilities and services. Our rooms and suites are of high quality and standard.
• Experience in dealing with clientele from different fields: NGOs, foreign embassies, companies, tourists etc.

Our Strengths

• Our location. We are located in a prime area that is close to banks, a shopping centre, a 5 minute walk to a golf course, a 5 minutes drive from the City Centre and 10 minute drive from the Jomo Kenyatta International Airport
• Our environment and ambience. We are located in a quiet and serene environment which has beautiful scenery, fresh air and plenty of flora and fauna. The hotel is ideal for bird watching and leisure walks.
• Our security. The hotel has 24 hour security and your safety is guaranteed.
• Benefits to clients. The hotel guests have free wi-fi as well as free access to the Hillpark Health and Fitness Center.
• A homely environment that provides you with an unforgettable experience.
• Our flexibility. We can cater for both long and short-term stay in both our hotel rooms and apartments hence complementing our slogan ‘Home Sweet Home’